Technical Support
IT Colleges in Johannesburg | COURSE BACKGROUND
Organisations increasingly rely on computer systems in all areas of their operations and decision-making processes. IT Technical support staff therefore play a crucial role in ensuring the correct running and maintenance of IT systems.
IT technical support officers monitor and maintain the computer systems and networks of an organisation. They may install and configure computer systems, diagnose hardware and software faults and solve technical and applications problems.
- Computer Technician
- Support Technician
- Network Technician
- Technical Sales Representatives
- ICT & Telecommunications Technicians
- ICT Support Technicians
- Upon completion, a National Certificate will be issued from the Department of Higher Education & Training through MICTSETA.
The qualification is made up of the following modules which are done over a period of 12 months.
Semester 01:Computer Literacy, Computer Architecture, Network Operating System Fundamentals, Network Configuration, PC Troubleshooting, Information Technology Concepts
Semester 02: Computer Electronics, Network Security, PC Architecture (Practical), Server Network Operating System, Operating System Architecture.
