Management Assistant
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COURSE BACKGROUND: MANAGEMENT ASSISTANT COURSE
The Management Assistant course is specifically designed to equip learners with the essential skills and knowledge needed for a successful career as a management assistant. The course focuses on providing students with proficiency in key administrative and organizational tasks, including document management, business communication, resource management, and office protocols. Through a combination of theoretical knowledge, practical skill modules, and work experience, students will gain comprehensive expertise to excel in management assistant roles across various industries.
DURATION OF THE COURSE
This is a two-year course with two intakes per year: January and June. The Management Assistant course provides a structured program, offering flexibility and ensuring that students are well-prepared to meet the demands of the professional environment.
NATIONAL EXAMINATION
To ensure progress, learners will complete internal assessments (both formative and summative), with assignments 01–16 contributing to the POE File. Additionally, monthly internal assessments, mid-year exams, and year-end exams will assess the students’ readiness for the EISA Examinations. Upon completing the course (in 12, 18, or 24 months), students will have the opportunity to sit for the EISA Exams administered by SETA.
COURSE STRUCTURE
The Management Assistant qualification consists of a blend of knowledge modules, practical skill modules, and work experience modules.
Knowledge Modules (106 Credits):
- Document Management and Record-Keeping
- Computerised Information Processing
- Resource and Procurement Management
- Social Media and Digital Literacy
- Office Protocol, Deportment, and Etiquette
- Business Communication and Customer Services
- Ready for Work Standards
- Basic Business Calculations
- Apply End User Computing
- Business Documentation and Design
- Meeting Administration
- Introductory Project Management
Practical Skill Modules (75 Credits):
- Create a Trip Itinerary
- Address Protocol Requirements
- Determine, Acquire, and Allocate Resources for the Secretarial Unit
- Design and Develop Complex Text Documents
- Manage a Small Project
- Support the Recruitment, Selection, and Induction of Secretarial Staff
- Apply Communication and Effective Customer Relationships
- Organise Meetings
Work Experience Modules (135 Credits):
- Perform Administrative and Meeting Support Functions to Support Management
- Apply Ready for Work Standards to Everyday Work Activities
- Handle Customer and Client Queries and Liaison in an Office
- Assist in Planning and Coordinating Special Events/Conferences
- Procure and Allocate Resources
- Manage a Paperless Office
- Apply Supervisory Skills to Coordinate Clerical Staff Activities
- Prepare a Trip Itinerary
KEY LEARNING OUTCOMES
By the end of the Management Assistant course, students will be prepared to:
- Efficiently manage documents and records within office settings.
- Handle customer service duties and communicate effectively in business contexts.
- Apply basic project management skills and business documentation techniques.
- Manage resources and procure office supplies for efficient operation.
- Support business functions, ensuring smooth daily operations within an organization.
- Executive assistant
- Secretary
- Office manager
- Reception
- Administrative clerk
Grade 10
Students need to have access to the Microsoft Office Suite (inclusive of MS Word, Excel, PowerPoint)
Certification
Learners who have passed National Examination will be awarded Occupational Certificate: MANAGEMENT ASSISTANCE by Quality Council. Certificates are only issued to students that pass the EISA (NATIONAL EXAMS) whereby this certificate is Nationally and Internationally recognized.
NB: FEES INCLUDE STUDY MATERIALS, SPORTS UNIFORM, STUDENT CARD & NAMETAG.
TUITION FEES |
REGISTRATION FEES =R500 |
ADMINISTRATION FEE =R2500 |
ASSESSMENT,MODERATION & CERTIFICATION FEES = R2000 (PAYABLE IN OCTOBER ) |
TOTAL INSTALLMENT FEES =R33800 |
Monthly Installment: R28800 ÷ 24 months = R1200
NB…REGISTRATION AND DEPOSIT FEES ARE NON-REFUNDABLE.