Colleges Offering Office Administration
Revised Course Background
Course Duration
The Office Administration course runs over a two-year period, with two intakes per year—in January and June.
National Examination
Students complete internal assessments, including formative and summative assignments (01–16), which contribute to the POE (Portfolio of Evidence). Monthly assessments, mid-year, and end-of-year exams track progress and prepare students for the final External Integrated Summative Assessment (EISA), administered by the relevant SETA. Students may qualify for the EISA after 12, 18, or 24 months, depending on their pace of completion.
Qualification Structure
The qualification consists of three core elements: Knowledge Modules, Practical Skill Modules, and Work Experience Modules.
Knowledge Modules
Students gain foundational knowledge in key office administration functions, including:
Office Technology and Equipment
Business Communication
Records and Document Management
Customer Service Techniques
Time and Task Management
Financial and Budgeting Basics
Office Procedures and Protocols
Organizational Structures
Professional Ethics
Workplace Health and Safety
Total Credits: 90
Practical Skill Modules
Hands-on experience is a core part of the course. Students will develop real-world skills such as:
Typing and data entry
Document formatting and filing
Handling office correspondence
Scheduling and calendar management
Reception and telephone etiquette
Total Credits: 55
Work Experience Modules
These modules prepare students for the real world by simulating tasks encountered in actual office settings:
Supporting management and teams with admin tasks
Managing inventory and supplies
Preparing reports and presentations
Handling confidential documents
Working within administrative systems
Total Credits: 95
Graduates of this program will be well-suited for roles such as:
Office Administrator
Receptionist
Administrative Assistant
Personal Assistant
Data Entry Clerk
Front Office Coordinator
Records Clerk
This qualification opens doors to employment in corporate, government, education, medical, and NGO sectors.
National Senior Certificate (Grade 12) or equivalent
Basic computer literacy
Proficiency in English
Applicants with relevant work experience may also be considered through Recognition of Prior Learning (RPL).
Students who successfully complete the course and pass the final EISA will receive a nationally recognized certificate accredited by the appropriate Sector Education and Training Authority (SETA).
Our course fees are competitive and flexible payment plans are available. Please contact us for the latest fee structure and information about available bursaries.
