RETAIL STORE MANAGER
Entry Requirements:
- National Senior Certificate (NSC).
Or - National Vocational Certificate (NC(V)) at Level 4
Recognise Previous Learning?
YES
Qualification Rules:
This qualification is made up of the following compulsory knowledge, practical skill, and work experience modules:
Knowledge Modules:
- 142103001-KM-01 Concept and principles of retail operations management, Level 5, 4 Credits.
- 142103001-KM-02 Concept and principles of communication in retail, Level 4, 4 Credits.
- 142103001-KM-03 Concepts and principles of leading teams in a retail chain store environment, Level 5, 7 Credits.
- 142103001-KM-04 Concept and principles of managing service standards of a retail chain store, Level 5, 2 Credits.
- 142103001-KM-05 Concepts and principles of stock control in a retail chain store, Level, 3 Credits.
- 142103001-KM-06 Concept and principles of implementing promotional activities in a retail chain store, Level 5, 3 Credits.
· 142103001-KM-07 Concept and principles of improving the financial performance of a retail chain store, Level 5, 3 Credits.
Total number of Credits for Knowledge Modules: 26.
Practical Skill Modules:
- 142103001-PM-01 Manage retail chain store employee performance, Level 5, 3 Credits.
- 142103001-PM-02 Manage retail chain store operational processes, Level 5, 2 Credits.
- 142103001-PM-03 Manage retail chain store service standards, Level 5, 2 Credits.
- 142103001-PM-04 Maintain effective retail chain store stakeholder relations, Level 5, 2 Credits.
- 142103001-PM-05 Manage stock control in a retail chain store, Level 5, 3 Credits.
- 142103001-PM-06 Propose improvements to a retail chain store’s range and layout, Level 5, 2 Credits.
- 142103001-PM-07 Implement plans to improve sales in a retail chain store, Level, 2 Credits.
- 142103001-PM-08 Implement plans to improve a retail chain store’s financial performance Level 5, 2 Credits.
- 142103001-PM-09 Manage risk and maintain assets in a retail chain store, Level 5, 3 Credits.
Total number of Credits for Practical Skill Modules: 21.
Work Experience Modules:
- 142103001-WM-01 Processes and procedures for planning and implementing retail chain store operations Level 5, 9 Credits.
- 142103001-WM-02 Processes and procedures for leading teams in a retail chain store environment, Level 4, 8 Credits.
- 142103001-WM-03 Processes and procedures for managing retail chain store service standards Level 5, 8 Credits.
- 142103001-WM-04 Processes and procedures for maintaining effective retail chain store stakeholder relations Level 5, 4 Credits.
- 142103001-WM-05 Processes and procedures for managing stock levels and influencing store range and layout, Level 5, 8 Credits.
- 142103001-WM-06 Processes and procedures for improving the retail chain store’s bottom line, Level 5, 8 Credits.
- 142103001-WM-07 Processes and procedures for managing sales and promotional activities, Level 5, 6 Credits.
- 142103001-WM-08 Processes and procedures for managing risk and maintaining assets in a retail chain store, Level 5, 8 Credits.
Total number of Credits for Work Experience Modules: 59.
